Privacy Policy
This Privacy Policy explains how Delta Refrigerants ("we," "us," or "our") collects, uses, and shares personal information when you visit our website, place an order, use our services, or communicate with us through deltarefrigerants.com (collectively, the "Services").
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.
Information We Collect
The type of information we collect depends on how you interact with our website and Services.
Information You Provide Directly
You may provide personal information when you:
- Place an order or create an account
- Contact us for support
- Subscribe to communications
This information may include:
- Name, email address, phone number, and mailing address
- Billing and shipping details
- Order and payment confirmation details
- Account credentials such as username and password
- Communications you send to us
Providing certain information may be required to use some features of our Services.
Information Collected Automatically
When you use our website, we automatically collect limited usage data, including:
- IP address
- Browser type and device information
- Pages visited and actions taken on the site
- Date and time of access
This information is collected using cookies and similar tracking technologies.
Information from Third Parties
We may receive information from third parties such as:
- E commerce platforms that support our store
- Payment processors that handle transactions securely
- Shipping and fulfillment partners
- Analytics and advertising providers
We treat all third party information in accordance with this Privacy Policy.
How We Use Your Information
We use your personal information to:
- Process payments and fulfill orders
- Manage accounts and customer relationships
- Provide customer support
- Communicate about orders, updates, or service issues
- Improve website performance and user experience
- Prevent fraud and maintain security
- Send marketing or promotional messages where permitted
You may opt out of marketing communications at any time.
Cookies and Tracking Technologies
We use cookies to:
- Operate and improve our website
- Remember your preferences
- Analyze site usage
- Support marketing and advertising efforts
Most browsers allow you to manage or disable cookies. Disabling cookies may affect website functionality.
How We Share Information
We may share personal information with:
- Service providers who help operate our business
- Payment processors and shipping partners
- Marketing and analytics partners
- Legal authorities when required by law
- Business partners in connection with business transactions
We do not sell personal information for profiling or identity inference.
User Generated Content
If you submit reviews or other content publicly on our website, that information may be visible to others. We are not responsible for how third parties use public content.
Third Party Links
Our website may contain links to third party websites. We are not responsible for their privacy practices or content. Please review their policies before providing information.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16 years of age. If you believe a child has provided information to us, please contact us to request deletion.
Data Security and Retention
We take reasonable steps to protect personal information, but no system is completely secure. Information is retained only as long as necessary for business, legal, or contractual purposes.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion
- Request a copy of your data
- Restrict or object to processing
- Withdraw consent
- Opt out of marketing communications
Requests can be made using the contact information below. Identity verification may be required.
Complaints
If you have concerns about how your information is handled, please contact us. You may also have the right to file a complaint with your local data protection authority.
Contact Information
Delta Refrigerants
Email: order@deltarefrigerants.com
Phone: +1 (832) 274-9518
